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Frequently Asked Questions
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What is LLYA?
How does buying and selling work on LLYA?
What is buyer protection?
When does buyer protection apply?
Is buyer protection guaranteed on every order?
What happens after I place an order?
What if the seller does not ship the item?
What if the item arrives damaged or not as described?
Where does LLYA currently deliver?
How long does delivery take?
What happens if delivery fails?
Can sellers use their own courier or deliver items manually?
What are credits on LLYA?
How are credits used?
Can credits expire or be reversed?
What happens if someone abuses credits?
How does LLYA keep the platform safe?
What actions can LLYA take against rule-breaking users?
Does LLYA guarantee item authenticity?
What items are not allowed on LLYA?
What happens if prohibited items are listed?
Can I delete my LLYA account?
Which devices does LLYA support?
How do I contact LLYA support?
